A session split into arts
In Cognise, admins can easily create a session that is split to occur over multiple periods. We also refer to splits as Parts.
Use case examples
A. You really want staff to register once and they can attend multiple virtual sessions. You are not too concerned about attendance but want to make sure staff can receive a calendar invite. You might consider using a split session.
B. Let's say you have an event occurring today and tomorrow and again you would like staff to register once only. Admin can create a session, add a split and member's enrol once yet they already know it is split across two days. The participant will receive two emails each displaying the different time and associated calendar invite.
Creating a split Session
When adding a new session, admins will see an icon to split the session.
Clicking this icon will create a split and display new information.
Initially the original session is now split in two. Simply click on any date to change it and same with start and end times. Click the plus [bottom right] to add another split to the session.
Example of a session split into three parts
In this example, as shown below we have an event over 3 days and broken into three parts. To illustrate, the days are not entirely consecutive, and the split times are different .
Merge Times - If we click Merge Times - the session will revert to a single part and start 21 Nov 2023 at 2pm and end 24 Nov at 12:00pm.
Once you are happy, you complete the other fields for a session and save.
Admin registering a member
Make sure the detail of the event and split session is really clear to the member who might receive 2-3 emails.
Admins can also choose not to send a registration email at the time of registering the member and advise separately if they wished too.
Member self-registering
A member sees the same detail as below [same set out as admins see] - they would enrol once and would receive in this example 3 emails containing the three dates/times and separate .ics for their calendar appointments.
✋ Important to note: With a split session, you are splitting a single session into multiple time periods. It is still a single session in Cognise and reporting. In creating splits, you cannot split venues across parts, or other aspects.
To achieve that outcome you would create three separate sessions. In the case of a split with a venue change say on Day 3 - admins can notify participants early, at the event e.g., on Day 1, and add this information to the session description field and event to the event if you needed too.
🎟️ Enrolments and attendance: If you mark attendance, marking covers all 3 parts as it is still a single session. You might not use this approach if you need to separately record each day's attendance - you might create 3 separate sessions, or create 3 sessions in a program. To complete the program they need to have attended each event in the program.